Customer support
How to reach us.
Already a SaviorPay merchant? Open a support ticket so the right person picks it up, or call us. For anything urgent, call.
Pick the fastest route.
Support ticket
Something isn't working
Tell us which product, how urgent it is, and what is happening. Photos and screen recordings help.
Open a ticket PhoneCall (888) 889-6699
Talk to the SaviorPay team. If we miss you, leave a message with your business name.
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Merchants and agents can sign in to their accounts.
Sign inCommon support questions
What should I include in a support ticket?
Your business name, the product (terminal, point of sale, kiosk, online ordering), what you expected and what happened, and when it started. A photo of any error helps.
I need a new terminal or more equipment.
Request an equipment quote. Nothing is ordered until you approve it.
I have a question about my statement.
Send us the statement and we will go through it line by line.